Inefficient operations
cost you twice.

We're not selling you a platform. The diagnostic comes first — we map your actual operations, find what's costing you, and only then build. What we build runs on your existing systems. You own it outright when it's done.

We start with a Process Snapshot — £500, one process fully mapped and costed using real salary data, typically delivered within a few days of the diagnostic session. It tells you exactly where the waste sits and whether it's worth automating. If you proceed to a build, the £500 is credited in full.

Build cost after that depends on complexity — how many systems are involved, how data needs to move between them, and how much logic the automation has to handle. The Snapshot tells us which one we're dealing with before we quote.

Yes. You get a real analysis of one process — costed properly, with a clear recommendation — whether or not you build anything. Some firms use it just to get an honest number for a board conversation.

It's based on the complexity of what we're integrating — how many systems are involved, how the data needs to move between them, and how much logic the automation has to handle. A single-system workflow costs less than one spanning five different platforms with conditional logic and compliance checks.

One small one. The automations run on n8n, in your own account — so you own it and control it directly, we don't. n8n's own pricing starts from £20/month, which covers plenty of room for a first automation or two. Everything else — the build, the logic, the integration — is yours outright, with no further cost to us.

You don't need to. We build and deploy everything. Your team uses what we've built — they don't maintain it, and they don't need to understand how it works under the hood.

The free call is 15 minutes — enough to tell us both if there's a compelling opportunity. The diagnostic itself can be done in a day, provided we get access to everyone involved in the process — we talk to the people doing the work and whoever holds the cost data, and Playbook handles the mapping, costing, and opportunity register from there. Once we're building, most first automations are live within days — we build one thing at a time so you see it working before committing to the next.

No. We're retained because the work keeps delivering value, not because you're locked in. Every engagement stands on its own — you can stop after one automation if that's all you need.

It's yours. The build, the logic, and the integration are yours outright, and it runs on your own n8n account — so there's nothing to hand back and no dependency on us to keep it running.

We work inside your existing systems rather than routing your data through a third-party platform — so there's no new place for it to live, and no new vendor holding it.

We work with owner-managed and growing businesses — typically firms with enough operational complexity that friction is costing real money, but without the internal resource to fix it themselves. If you're not sure whether you fit, the 15-minute call will tell you honestly either way.

We'll tell you. The call is genuinely no-obligation — if the opportunity isn't compelling, we say so, and there's no follow-up unless you want one.

We've worked across accounting, legal, recruitment, financial advice, property, healthcare, and construction — but the methodology isn't sector-specific. If your business runs on repeatable processes with real salary and revenue attached to them, it applies.